Help Centre / F.A.Q.

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General Questions

  • THE PRODUCT I RECEIVED LOOK SLIGHTLY DIFFERENT FROM ITS IMAGE SHOWN ON THE WEBSITE ?
    Product color may be slightly different from the product image due to sunlight effects and editing.
  • DO YOU PROCESS BULK ORDERS ?
    Yes. We do ! We like the idea that you find so many of our products fascinating, so go ahead, and place an order that'll make us happy.
  • IS CUSTOMIZATION IN PRODUCTS POSSIBLE ?
    Yes. We do customization only on bulk orders.
  • WHEN DO I GET CONFIRMATION THAT MY ORDER HAS BEEN SUCCESSFULLY PLACED ?
    You'll receive an instant mail and a text message on phone after successfully placing an order.

Shipping Queries

  • HOW DO YOU MAKE SURE ORDER REACHES ME WITHOUT GETTING DELAYED ?
    From our side, we positively dispatch an order within the given time frame, unless there is some technical issue. Once we dispatch, it then becomes your responsibility to track your order on the shipping company's website using the tracking number we have provided you through e-mail and sms.
  • WHO ARE YOUR SHIPPING PARTNERS ?
    We have most reliable shipping companies as our shipping partners so that you won't face any trouble in receiving orders. For Express Shipping - BLUE DART/ROCKET SHIP/DTDC/OVERNITE For Standard Shipping - Indian Post
  • WHICH COUNTRIES DO YOU SHIP TO ?
    Hey ! We ship worldwide !
  • HOW LONG DOES IT TAKE AN ORDER TO REACH ME ?
    It takes 2-3 days to make and process your order before it can be shipped. You can opt for either of the two modes for delivery - Standard Shipping or Express Shipping. Express Shipping takes 3 to 6 days Standard Shipping takes 20 to 30 days